I. Scenarios to Avoid Wearing

- Remove Hexiang Beads when bathing, swimming, or exercising to prevent sweat and moisture from corroding the beads.

- Do not wear them while cooking in the kitchen to avoid oil fumes adhering to the beads and affecting their inherent fragrance.

II. Core Precautions for Wearing

Avoid Friction: Do not pull the knot forcefully when wearing the beads; hold the two sides of the beads gently when putting on or taking off to prevent scratches on the bead surface.

Keep Away from High Temperatures: Avoid staying near high-temperature environments such as heaters, air conditioner vents, and hot pot stoves. This prevents the incense material from deforming or the fragrance from evaporating too quickly due to high temperatures.

Warm Tips

1. Waterproof and Moisture-proof:

. Before showering, swimming, doing housework, or in rainy weather, be sure to remove the bracelet and store it properly.

If it gets slightly wet, blot it with a paper towel and then air dry.

. Do not place it in a damp environment (such as a bathroom).
2. It is recommended not to wear it when sweating during exercise.

Daily Wearing and Storage

1. Wear it as needed for long-lasting fragrance:

. The fragrance of the scented beads will naturally dissipate over time. To extend its lifespan, it is not recommended to wear it 24 hours a day. Use it at home, while resting, meditating, or when you need to calm your mind.

Fragrance Maintenance and Restoration

1. "Breathing" Maintenance Method:

. If you feel the fragrance is fading, you can place it in a sealed bag and let it sit for several days to allow the fragrance to re-accumulate and become stronger through the small circulation within the bag.

Explanation of the Natural Characteristics of Natural Materials

This product is handcrafted from natural herbs, preserving the authentic texture of the plant materials. Upon initial wear, a small amount of natural powder may appear on the surface; this is a natural characteristic of plant-based materials. With wear and care, a warm patina will gradually form on the surface, improving the feel and stability.

Dark-colored beads may slightly stain light-colored clothing during prolonged friction. It is recommended to pay attention to clothing choices when initially wearing the product for a more comfortable and worry-free experience.

Thank you for visiting our store! We are committed to providing a convenient and efficient shopping experience for our global customers. Below are the details of our shipping policy; please read them carefully before placing your order.

I. Shipping Area

We provide shipping services to almost all countries and regions worldwide. If delivery to your area is temporarily unavailable, the checkout page will automatically indicate this.

II. Delivery Time

Order Processing Time: All orders will be processed and shipped within 1-3 business days after placement.

Actual shipping time varies depending on the destination, generally approximately:

· North America, Major European Countries: 5-14 business days

· Asia, Australia: 7-15 business days

· Other Regions: 10-20 business days

Please note: The above times are estimated times and do not include customs inspection or holiday delays.

III. Free Global Shipping

We offer free global shipping on all orders, with no minimum spending requirement. Shipping costs are covered by us; you only need to pay for the goods in your order.

IV. Order Tracking

After your order is shipped, you will receive an email containing a tracking number and a link to check your package status in real time.

V. Customs and Import Taxes

International parcels may require customs inspection in the destination country. As the recipient, you are responsible for any applicable import duties, taxes, or other customs fees. Specific fees vary depending on country/region policies; it is recommended that you familiarize yourself with local import regulations in advance.

VI. Delivery Delays

During peak shipping seasons, weather conditions, customs inspections, or holidays, delivery may be delayed. We appreciate your understanding and will do our best to coordinate with the logistics company to expedite the process.

VII. Contact Us

If you have any questions about delivery, please contact customer service through the following methods:

· Email: info@songartisan.com
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